Refund Policy
Effective date: 2026-09-25
This refund policy applies to Hairhue and its published services.
Eligibility for Refunds
Refunds are available for services that were not delivered as promised. Please ensure you meet the eligibility criteria outlined in our policy.
Exclusions from Refunds
Refunds do not apply to services that have been completed or products that have been purchased. Please review our policy for detailed exclusions.
How to Request a Refund
To request a refund, please contact our support team with your appointment details and reason for the request.
Refund Processing Time
Once a refund request is approved, processing may take up to 14 business days to complete. We appreciate your patience during this time.
Cancellation Policy
If you wish to cancel your appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.